Retro Groove Multi Surfboard Travel Bag

THE DELIVERY PROCESS

Once you've placed your order online, our sales team will confirm your order and shipping information and allocate stock for you. They'll then put your invoice into our packing queue for the warehouse team. This process usually takes up to 24 hours.

When your order has been confirmed, our warehouse team will pick your board and/or accessories and securely pack them ready for freight collection. Depending on demand and quantity of orders infront of yours in the queue, this can take between 1-3 business days.

Once your order is packed, Australia Post or Allied Express will arrive at our warehouse and load your order for shipping. Once loaded, they issue us the consignment number which then needs to be entered into our system. Depending on the number of orders in each shipment, and the number of orders coming in from the website, this process can take up to 24 hours. Once your consignment is loaded into the system, you'll be emailed that your order is shipped, along with a link to track your order.

Below are the estimated transit times advised by Australia Post and Allied Express.
Queensland/NSW Metro 1-3 Business Days
Regional 3-5 Business Days
VIC/SA Metro 3-5 Business Days
Regional 5-7 Business Days
WA/TAS/NT Metro 4-7 Business Days
Regional 7-14 Business Days

Sideways ensures all boards shipped are inspected prior to delivery and are packaged with clear handling guidelines. However, as freight is handled by third parties, we advise you to throughly inspect your Good(s) for damage in transit prior to acceptance. By attesting your signature you are confirming possession and accept your Good(s) as received. If you are unable to thoroughly inspect your Good(s) upon delivery, it is recommended that you clearly write “S.T.I” (Subject to Inspection) under your signature. Failing to do so may waive your rights to recover the costs of damage in transit. Please also see our Shipping, Warranty and Returns page.